Refund policy

REFUND POLICY

REFUND/SHIPPING POLICY

Section 1: If for any reason you are not happy with our product simply return it for a refund.

Section 2: No refunds on free plus shipping or promotional items. Any promotional offers must be canceled within 24 hours of your order, before the order is processed. Free/promotional items are non-refundable once shipped. Damaged items are for replacement, not due for a refund.

Section 3: For approved return requests, you can return the item/s.Once return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3-4 days.

Section 4: Late or missing refunds (if applicable) We are making sure that refunds are completed upon approval.Once refund request has been approved, we will process the refund right away.

Refund in credit cards will be completed right away, however, customer needs to contact their bank as the bank usually crediting refunds within 5-7 business days; depends on their process.

If you are expecting a refund but still not showing on your bank accounts, contact aliworldwide365@gmail.com

Section 5: Items reported as delivered but claiming not received

Customer needs to contact USPS or their local post office to open an investigation for missing item/s.